Warranty Documents - English Expand. Click the link below to learn how to properly care for your Azek and Timbertech decking products. You also have the option to opt-out of these cookies. Backed by a 30-Year Limited Product Warranty and our 30-Year Fade & Stain Warranty. Our Edge and Edge+ boards feature a 25 year warranty including fade and stain cover. At the completion of your deck, we submit all necessary documentation for your manufacturer warranty. care and cleaning link. Warranty. 5-Year Limited Lighting Warranty Statement of Warranty: This warranty is given to either (1) the original purchaser or (2) the owner(s) of the property at the time of installation, if different from the original purchaser (collectively hereinafter “Purchaser”) of TimberTech or AZEK Lighting Products (“Lighting Products”) … • Limited 10-Year Warranty for Metal Baluster Components of BuilderRail System • Limited 5-Year Warranty for DeckLites System To Make a Claim To make a claim under either warranty, purchaser or the transferee, must send to TimberTech, within the warranty period referred to above, a description of the claimed defect … Phone. Limited Residential Warranty that applies to TimberTech alternative decking materials. After reviewing all information, Manufacturer will make a determination regarding the validity of such claim. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. Want to call and talk person to person? We also use third-party cookies that help us analyze and understand how you use this website. This includes cleaning off mold, dirt, and pollen. The TimberTech Warranty may be transferred one (1) time, within the five (5) year period beginning from the date of original purchase by Purchaser, to a subsequent buyer of the property upon which the TimberTech Products were originally installed. Email. Of course, when you build the best products, backing them up is easy. Trex vs Timbertech – Durability Durability of the cap is a major concern since that’s the area exposed to the blazing sun, frigid winter temperatures, staining, and potential … Purchaser must provide proof of purchase, a description and photographs of the affected area of the … The TimberTech 25-Year Limited Residential Warranty states that if TimberTech determines a Purchaser’s claim is valid, TimberTech will at its option, either replace the defective TimberTech Products or refund the portion of the purchase price paid by Purchaser for such defective TimberTech Products File a warranty claim Learn more about Azek and Timbertech Warranties Warranty Link. See our Legal Disclaimer page for all legal notices. We believe in beautiful homes — and that includes the planet. TIMBERTECH FENCESCAPE®WARRANTY 25-Year Limited Residential 10-Year Commercial Statement of Warranty:This warranty is given to the original purchaser, residential or commercial, as the case may be (“Purchaser”), of TimberTech FenceScape fencing products (“FenceScape Products”). Durable, hardworking products with the beauty of wood, a 30-year warranty and products made and supported. The Deck & Fence Company LLC 408 Headquarters Drive, Suite 1 … Create a new warranty claim for your TimberTech product. TimberTech makes it easy to find all the information you need to design, plan, and build your perfect deck. But opting out of some of these cookies may have an effect on your browsing experience. Backed by a 25-Year Limited Product Warranty and our 25-Year Fade & Stain Warranty. We believe a deck should stand the test of time. If you have a material issue you will contact them first to start the warranty claim process. In the occasion that an issue does arise, we've made our online warranty claims easy and hassle-free. Don't have time to talk to someone? All warranties are subject to the exclusions, limitations and restrictions set forth below. At TimberTech, we know life's tender moments happen on our tough decks. Answers to frequently asked questions about the Warranty and Claims Process. Alternatively, Purchaser may submit a warranty claim by contacting the Manufacturer in writing at the following address: AZEK Building Products 894 Prairie Avenue … View the Warranty and Care information for TimberTech Decking and Railing products. Search for a contractor near you who can install TimberTech products. It’s time to Go Against the Grain®. Log in to the Deck Designer tool and access your account profile to start a new deck design or modify an existing deck plan. care and cleaning link. Even the toughest decks can use a little T.L.C., so keep your deck looking dapper with our Care & Cleaning tips. Moreover, if you decide to sell your home, TimberTech’s decking warranty will be fully transferable to the new owner. Phone. TIMBERTECH EARTHWOOD EVOLUTIONS FADE AND STAIN WARRANTY After reviewing all information, TimberTech will make a determination regarding the validity of the claim submitted. Our capped composite decking, EasyClean Reserve, features a 30 year warranty including fade and stain resistance. Learn about TimberTech's warranty & caring for your TimberTech products. Statement of Warranty: This warranty is given to either (1) the original purchaser or (2) the owner(s) of the property at the time of installation, if different from the original purchaser (collectively hereinafter “Purchaser”), of TimberTech TOPLoc ® … TimberTech Edge ... will not be liable to the customer for any breach of Warranty unless the customer gives Niagara written notice of any claim for breach of Warranty within 30 days of the defect becoming reasonably apparent. This website uses cookies to improve your experience while you navigate through the website. This warranty is in addition to the standard TimberTech Limited 25 Year Limited Residential Warranty that applies to TimberTech alternative decking materials. Is the TimberTech Warranty transferable? What info is required to file a TimberTech Warranty claim? Real people. See how others have transformed their outdoor spaces. This warranty shall not cover, and TimberTech shall not be These cookies do not store any personal information. applicable warranty period, Purchaser must, within thirty (30) days from the discovery of the alleged defect, but no later than the end of the applicable warranty period, notify Manufacturer using TimberTech or AZEK’s online warranty claim form process available at com/warranty-and-care/claim-center/. TimberTech reserves the right to request additional information in connection with the warranty claim. Backed by an industry-best Lifetime Limited Product Warranty and our 50-Year Limited Fade & Stain Warranty. After several guests had tripped and fallen due to the severe continued cupping and warping; Mr. Sawyer initiated a formal request for warranty service due to defective building materials on May the 15 th 2012. Answers to frequently asked questions about the Warranty and Claims Process. Warranties Is My Item Under Warranty? Submit a warranty claim for a TimberTech product. Alternatively, Purchaser may notify Manufacturer of a warranty claim using Manufacturer’s online warranty claim form process available at www.TimberTech.com. Backed by a 30-Year Limited Product Warranty and our 30-Year Fade & Stain Warranty. Custom deck design software, 3D outdoor living spaces. Please review the details of your warranty coverage by clicking on the View Warranties link to the left of this information. All logos, trademarks, and registered trademarks are the property of CPG International LLC and/or their respective owners. Rest assured, we have you covered. Manufacturer of a warranty claim using TimberTech’s online warranty claim form process available at http://timbertech. In the occasion that an issue does … & Care. Obtaining Warranty Performance: If Purchaser discovers a defect in the TimberTech Products during the Term, Purchaser must, within thirty (30) days What more could you want? Contact us through email and we'll respond within 48 hours. TimberTech Railing Systems and CONCEALoc warranty is twenty five (25) years. Warranty & Care. Both Trex and Timbertech claim their products are resistant to mold and mildew. Create and submit a new warranty claim for your TimberTech product by following these three easy steps. Explore deck design, lock in your budget, and learn about the right product for you. File a warranty claim Learn more about Azek and Timbertech Warranties Warranty Link. Compare real TimberTech samples to get a better sense of color, style, and material. Necessary cookies are absolutely essential for the website to function properly. Obtaining Warranty Performance: Purchaser must do as follows in order to make a claim under this warranty: Claims Regarding Stain-Resistance: If the Purchaser is making a claim relating to the warranty … All Rights Reserved. It is mandatory to procure user consent prior to running these cookies on your website. On May 29 th 2012 Shelley McCune, a warranty specialist with TimberTech requested that we send pictures and receipts for the boards. From research to installation and everything in between, we'll help you create your family's favorite new hangout. Get a closer look at TimberTech products by visiting a local retailer or dealer. Also worth noting is Timbertech has a better warranty than Trex by 5 years which in some cases may counteract the very slight benefit of Trex. Innovative technology, meet sustainable outdoor living. Timberland PRO® … This category only includes cookies that ensures basic functionalities and security features of the website. Purchaser may notify Manufacturer of a warranty claim using TimberTech’s online warranty claim form process available at http://timbertech.com/warranty-and-care/claim-center/. To make a claim online for all concerns under the Trex Limited Warranty, click the Start Claim Process button below to start your claim. We back that strength with our limited 30-year fade and stain warranty on Legacy, Tropical, and Terrain Collections, as well as our 30-year limited warranty that covers material defects, splinters, and damage from insects, termites, or rot on all TimberTech … Drops, spills and cracked screens due to normal use covered for portable products and power surges covered from day one. Surface Flaking Class Action Settlement ... Warranty Claim; Product Safety; Natural Weathering; Class Action Settlements; More. Click the link below to learn how to properly care for your Azek and Timbertech decking products. TimberTech offers calculation softwares for the design of timber structures and provides a full range of services of consulting, training and research & … Reach us at 1-877-275-2935 Our best-in-class warranties. Alternatively, Purchaser may submit a warranty claim by contacting the Manufacturer in writing at the following address: AZEK Building … PRODUCT ELIGIBILITY: Plans cover products purchased in the last 30 days. Access a Claim. We value our customers, and we are happy that we were able to work toward regaining your satisfaction with your TimberTech Decking. One brand, three ways to Go Against the Grain.® Explore TimberTech AZEK®, PRO®, and EDGE® to capture the enduring beauty of nature-inspired decking. Rest assured, we have you covered. Access a Claim. And we back that up with unprecedented warranties. We back that strength with our limited 30-year fade and stain warranty on Legacy, Tropical, and Terrain Collections, as well as our 30-year limited warranty that covers material defects, splinters, and damage from insects, termites, or rot on all TimberTech composite decking. Your warranty term begins on the date of your final payment. Backed by a 30-Year Limited Product Warranty and our 30-Year Fade & Stain Warranty. Trex Warranty Claims Information. Backed by a 25-Year Limited Product Warranty and our 25-Year Fade & Stain Warranty. EASY CLAIMS PROCESS: File a claim anytime online or by phone. Backed by an industry-best Lifetime Limited Product Warranty and our 50-Year Limited Fade & Stain Warranty. TimberTech trademarks, service marks, or trade names are protected and may not be used, copied, or imitated without prior written permission. Exclusions from Warranty Coverage: TimberTech® does not warrant against and is not responsible for, and no implied warranty shall be deemed to cover, any product failure, product malfunction, or damages attributable to: (1) improper installation of the TimberTech® Products and/or failure to abide by TimberTech’s installation … Limited Residential Warranty that applies to TimberTech alternative decking materials. This site uses cookies to ensure you get the best experience. AZEK®/ TIMBERTECH®DRYSPACE™WARRANTY 25-Year Limited Residential Statement of Warranty:This warranty is given to ether (1) the original purchaser or (2) the owner(s) of the property at the time of installation, if different from the original purchaser (collectively hereinafter “Purchaser”), of AZEK®/TimberTech®DrySpace™ All Rights Reserved. Want to call and talk person to person? Create your profile and get the information you'll need to start using the free Deck Designer tool. The installer was experienced, and I know it is the decking. Privacy Policy  |  Legal Disclaimer  |  Sitemap. After reviewing all information, TimberTech will make a determination regarding the validity of the claim submitted. Obtaining Warranty Performance: Purchaser must do as follows in order to make a claim under this warranty: File a Claim Online. Reach us at 1-877-275-2935 Backed by a 25-Year Limited Product Warranty and our 25-Year Fade & Stain Warranty. We stand behind our enduring, durable products. tional information. Already registered? The lawsuit claims TimberTech’s warranty agreement expressly states that decking materials will be delivered “free from material defects.” This warranty is offered for 25 years from the date of the decking’s installation, yet the decking is allegedly failing far earlier than expected. Email. If TimberTech determines that the Purchaser’s claim is valid, TimberTech will, at its sole option, … TimberTech Terrain . At TimberTech, we know life's tender moments happen on our tough decks. Spark your creativity and start your personalized design plan. After several guests had tripped and fallen due to the severe continued cupping and warping; Mr. Sawyer initiated a formal request for warranty service due to defective building materials on May the 15 th 2012. What Does Your Watch Warranty Cover? Don't have time to talk to someone? Where Can I Get A Warranty Return Form? Make the best choice for your home. Contact us through email and we'll respond within 48 hours. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. & Care. Obtaining Warranty Performance: Purchaser must do as follows in order to make a claim under this warranty: Claims Regarding Stain-Resistance: If the Purchaser is making a claim relating to the warranty on stain … You will receive your warranty packet from them directly. The only thing as enduring as our premium-performance decking? 2012 Shelley McCune, a Warranty claim high quality decking and balustrade | the warranties design & Overview. Online Warranty Claims easy and hassle-free capped composite decking, EasyClean Reserve, features a 30 year Warranty including and. On your website on may 29 th 2012 Shelley McCune, a Warranty claim for your Azek and TimberTech their. 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